Privacy Policy
Plant Power Wear Privacy Policy. ( Last updated: 10/25/2024 )
This Privacy Policy describes how Plant Power Wear (the "Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase from https://www.plantpowerwear.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" means you as a user of the Services, whether you are a customer, a visitor to the site, or any person whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "last updated" date, and take any other steps required by applicable law.
How we collect and use your data
To provide the Services, we collect personal information from a variety of sources over 12 months. How we collect and use it depends on how you interact with us.
We may use the information we collect about you for the following purposes: communication, service provision, legal compliance, enforcement of terms of service, and protection and defence.
What personal information we collect
The types of personal information we receive about you depend on how you interact with our website and use our services. When we use the term "personal information", we mean information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information that we collect directly from you
Information that you provide directly to us through our Services may include:
- Basic contact information, including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, place in your shopping basket or add to your wish list.
- Customer support information, including the information you choose to include in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information we collect through cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels and similar technologies ("Cookies") to do this. Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address and other information about your interaction with the Services.
Information we receive from third parties
Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfil your orders and provide you with the products or services you have requested in order to perform our contract with you.
- When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third party libraries and cookies.
Any information we receive from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, please see the Third Party Sites and Links section below.
How we use your personal information
- To provide products and services. We use your personal information to provide you with the Services and to perform our contract with you, including processing your payments, fulfilling your orders, sending you notices regarding your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging for shipping, facilitating any returns and exchanges and enabling you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the services and advertising on our website and other websites.
- Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account information secure. We strongly recommend that you do not share your username, password or other access details with anyone. If you believe that your account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and to improve our services. This is in our legitimate interest to respond to you, to provide you with effective services and to maintain our business relationship with you.
About cookies
Like many websites, we use cookies on our website. For specific information about the cookies we use in connection with running our store with Shopify, please see https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including to remember your actions and preferences), to perform analytics and to better understand user interaction with the Services (in our legitimate interests to administer, improve and optimise the Services). We may also allow third parties and service providers to use cookies on our website to better tailor the services, products and advertising on our website and other websites.
Most browsers automatically accept cookies by default, but you can set your browser to remove or refuse cookies through your browser controls. Please note that removing or blocking cookies may adversely affect your user experience and may cause some of the Services, including certain features and general functionality, to function incorrectly or not at all. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include
- To vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
- With business and marketing partners, including Shopify, to provide services and deliver advertising to you. Our business and marketing partners will use your information in accordance with their own privacy policies.
- Where you instruct, request or otherwise agree that we may share certain information with third parties, for example, to deliver products to you or through your use of social media widgets or login integrations, we will do so with your consent.
- With our affiliates or elsewhere within our group of companies in our legitimate interests in running a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce applicable Terms of Service, and to protect and defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes described above in "How we collect and use your personal information" and "How we disclose personal information":
Category:
- Identifying information such as basic contact details and certain order and account information
- Commercial information such as order information, shopping information and customer support information
- Internet or similar network activity, such as usage data
Categories of recipients:
- Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfilment partners, customer support partners and data analytics providers)
- Business and marketing partners
- Affiliates
We do not use or disclose sensitive personal information to infer characteristics about you.
We have "disclosed" (as those terms are defined under applicable law) personal information for the purposes of advertising and marketing in the past 12 months as follows.
Category of personal information
- Identifying information, such as basic contact details and certain order and account information
- Commercial information, such as records of products or services purchased and shopping information
- Internet or similar network activity, such as usage data
Categories of recipients
- Business and marketing partners
User-generated content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to a public area of the Services, that content will be public and accessible to anyone.
We do not control who has access to the information you choose to make available to others, and we cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use or misuse of any information you disclose or receive from third parties.
Third party websites and links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on such sites. Information you post on public or semi-public venues, including information you post on third party social networking platforms, may also be viewable by other users of the Services and/or users of those third party platforms, without limitation as to its use by us or by any third party. Our inclusion of such links does not, of itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's information
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with his or her personal information, you may contact us using the contact information below to request that the information be deleted.
As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information of individuals under the age of 16.
Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable and we cannot guarantee "perfect security". In addition, any information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to send us sensitive or confidential information.
How long we retain your personal information depends on a number of factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable agreements and policies.
Your rights and choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances and, in certain cases, we may refuse your request to the extent permitted by law.
- Right of access/knowledge. You have the right to request access to the personal information we hold about you, including details of how we use and disclose your information.
- Right to erasure. You may have the right to request that we delete personal information we hold about you.
- Right to rectification. You may have a right to request that we correct any inaccurate personal information we hold about you.
- Right to portability. You may have the right to obtain a copy of the personal information we hold about you and, in certain circumstances and subject to certain exceptions, to request that we disclose it to a third party.
- Right to opt out of sale or sharing or targeted advertising. You may have the right to instruct us not to "sell" or "share" your personal information, or to opt out of the processing of your personal information for purposes that are considered "targeted advertising" under applicable privacy laws. Please note that if you visit our site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to "opt out" of "selling" or "sharing" information for the device and browser you are using to visit the site.
- Right to restrict and/or opt out of the use and disclosure of sensitive personal information. You have the right to direct us to limit our use and/or disclosure of sensitive personal information to only that which is necessary to provide the services or goods that an average person would reasonably expect.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
- Managing communication preferences: We may send you promotional emails and you may opt out of receiving these at any time by using the unsubscribe option in our emails to you. If you unsubscribe, we may still send you non-promotional emails, such as emails about your account or orders you have placed.
You may exercise any of these rights where indicated on our website or by contacting us using the contact details set out below.
We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable law, you may designate an authorised representative to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide evidence that you have authorised them to act on your behalf and we may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
We use Shopify's advertising services, such as Shopify Audiences, to personalise the ads you see on third-party websites. To restrict Shopify merchants who use these ad services from using your personal information for such services, please visit https://privacy.shopify.com/en.
Complaints
If you have any complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or you may submit your complaint to your local data protection authority.
International users
Please note that we may transfer, store and process your personal information outside of your country of residence, including the United States. Your personal information will also be processed by employees and third party service providers and partners in those countries.
If we transfer your personal information outside of Europe, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or, where appropriate, equivalent contracts issued by the relevant competent authority in the United Kingdom, unless the transfer is to a country that has been determined to provide an adequate level of protection.
Contacting us
If you have any questions about our privacy practices or this privacy policy, or if you would like to exercise any of the rights available to you, email us at info@plantpowerwear.com or write to us at
Companyname: Artopix
Streetname : Johan Braakensiekstraat 86
Zip/ Area code: 3119NL
City: Schiedam
State: ZH
Country: The Netherlands